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Shipping

SERVICE AREA

We ship to all United States except Alaska via UPS.

RETURNS & EXCHANGES

Because our BACON BUNS™ are perishable, Buscia’s™ cannot accept returns or exchanges. We cannot be responsible for theft or damage to packages left outdoors resulting from a delivery where no one is able to sign for the package. We cannot be responsible if a package cannot be delivered or is delayed in delivery due to an incorrect shipping address being given to us. If your BACON BUNS™ are not frozen upon arrival for any other reason, contact us immediately, and we’ll reship your order or issue you a full refund.

HOW IT SHIPS

We only ship our BACON BUNS™  via UPS Ground (1 Day or 2 Days) or Next Day Air. We do this to ensure that they will be frozen upon arrival. The rates we quote are based on UPS standard rates for shipping Ground or Next Day. Sometimes this can be expensive, but our top priority is getting you BACON BUNS™ you can enjoy! 

We pack your boxes of BACON BUNS™  in a well-insulated shipping box under dry ice. We'll include enough dry ice in the box to keep the BACON BUNS™ frozen through the evening of the delivery date. It gets colder in the box than it does your freezer: -109.3 F. WARNING: dry ice will burn skin. Remove your BACON BUNS™ and leave any remaining dry ice in the cooler until it evaporates. If you need to handle any remaining dry ice, use gloves or tongs.

You will receive a notification email with your tracking number when your order has shipped. Please make sure that the shipping address is correct. If it’s not correct, please notify us right away. We’ll do our best to get your package to the right address, but we can’t be held responsible if a package cannot be delivered or is delayed in delivery due to an incorrect address being given to us.

WHEN IT SHIPS

If you preorder from our official first batch of BACON BUNS™, we will ship approximately May 5, 2015 due to Nutrition Facts and packaging testing approval. We will notify you before the order ships as a reminder. After May 5, 2015, we will accept orders 7 days a week. We only ship on Mondays. Orders must be placed before 2PM Sunday to be shipped out on Monday for a Tuesday or Wednesday delivery. Orders placed after 2PM Sunday will be shipped out on Monday of the following week. Delivery dates are subject to change in the event of a national holiday.

NO SIGNATURE REQUIRED

We authorize UPS to leave all packages at the shipping destination without a signature. That way, the recipient doesn’t have to be home to accept it, and the frozen BACON BUNS™ don’t thaw during multiple delivery attempts. Buscia’s™ cannot be held responsible for stolen packages or if the recipient is not available that evening to bring in the package and place the BACON BUNS™ in a freezer. Buscia’s™ will not refund an order for BACON BUNS™ that thaw as a result of no one being available to bring the package in the evening of delivery.

GIFT PACKAGES

During checkout, you'll have the option to include a handwritten note for your recipient. We'll send a notification email to you with the tracking number when the order ships. Please notify the recipient in advance to expect a delivery of a perishable item. No one wants a box of thawed and therefore unusable BACON BUNS™, and unfortunately we cannot be held responsible for damage to unclaimed gifts.

If you have any additional questions or special requests please email us at hi@buscias.com. We are a small business, so while we can't make any promises, we will do our best to accommodate you!

 

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